Windows
ActiveX, Compilers, Components/Libraries, Databases/Database Tools, Debuggers/Decompilers/Dissasemblers, Editors/Viewers, Miscellaneous Tools, Packers/Crypters/Protectors, Web Design, XML
Lucid Help Desk
November 28th, 2011
Description:
A complete Help Desk application for tracking bug releases and product enhancements.
Size:
17.7 MBDate Added:
November 28th, 2011Version:
8.01.0012OS Support:
Windows 2k / Xp / 2003 / Vista / 2008 / 7License/Program Type:
SharewarePublisher:
Lucid Enterprises, Inc.Price:
69.95 USDDownloads:
19Editor's Opinion
If you need a reliable and intuitive help desk application, then Lucid Help Desk is just the thing for you. This great piece of software is an effective and user friendly solution for easily tracking bug releases and product enhancements.
Editor's Description
Every developer knows that there is a long way to go from launching a product to completing its final versions. In order to be able to improve your product you need to gather a lot of information, bug reports and suggestions. It is a very strenuous job if you don't have Lucid Help Desk to help you.
Lucid Help Desk is a powerful application designed to help you track bug releases and product enhancements. This very helpful tool will help you keep track of all the changes that you need in order to perfect your product.
Lucid Help Desk is a multi-user application that will require an account in order to run. To log-in as the administrator you will need to use the ID: Admin with the password: ADMIN and you will be able to create as many user accounts as you desire, each with its custom information and defined access level (operator, user, inactive).
In order to streamline your work, Lucid Help Desk will allow to generate multiple products, different departments and to add as many employees as you desire. Furthermore, this awesome tool has a great coding system for requests types and request status that will allow you to quickly sort each request and send it to the correct department.
Lucid Help Desk will keep detailed records about the people who made requests, those who solved them or the time it took. Another handy feature is the program's capability to generate many different reports that will not only make it possible for you to keep any situation under control, but that are also great if you need to compile a project analysis.
Lucid Help Desk is not only very user friendly, as it can be easily operated even by computer novices, but is also extremely convenient due to its automatic notifications system that generates pop-up screens as soon as a new task is assigned and that automatically sends an email to the person who has issued the request as soon as the status changes.
Summing up, Lucid Help Desk is a handy, dependable and intuitive application that helps you to easily track bug releases in order to help you improve your product.
Lucid Help Desk is a powerful application designed to help you track bug releases and product enhancements. This very helpful tool will help you keep track of all the changes that you need in order to perfect your product.
Lucid Help Desk is a multi-user application that will require an account in order to run. To log-in as the administrator you will need to use the ID: Admin with the password: ADMIN and you will be able to create as many user accounts as you desire, each with its custom information and defined access level (operator, user, inactive).
In order to streamline your work, Lucid Help Desk will allow to generate multiple products, different departments and to add as many employees as you desire. Furthermore, this awesome tool has a great coding system for requests types and request status that will allow you to quickly sort each request and send it to the correct department.
Lucid Help Desk will keep detailed records about the people who made requests, those who solved them or the time it took. Another handy feature is the program's capability to generate many different reports that will not only make it possible for you to keep any situation under control, but that are also great if you need to compile a project analysis.
Lucid Help Desk is not only very user friendly, as it can be easily operated even by computer novices, but is also extremely convenient due to its automatic notifications system that generates pop-up screens as soon as a new task is assigned and that automatically sends an email to the person who has issued the request as soon as the status changes.
Summing up, Lucid Help Desk is a handy, dependable and intuitive application that helps you to easily track bug releases in order to help you improve your product.
Lucid Help Desk VIDEO TRAILER
For more information, please watch the movie that contains installation and complete features demo
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| Lucid Help Desk Antivirus Scan Report done by Softoxi.com | |
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| Lucid Help Desk Video Tutorial done by Softoxi.com | |
Lucid Help Desk Scan reports
Avast! 4.8 Scan Report:
*
* avast! Report
* This file is generated automatically
*
* Task 'Simple user interface' used
* Started on Monday, November 28, 2011 1:19:18 PM
* VPS: 090115-0, 01/15/2009
*
C:\softoxi\HELPDESK.exe\autorun.inf [+] is OK
C:\softoxi\HELPDESK.exe\DATA.TAG [+] is OK
C:\softoxi\HELPDESK.exe\data1.cab [+] is OK
C:\softoxi\HELPDESK.exe\lang.dat [+] is OK
C:\softoxi\HELPDESK.exe\layout.bin [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\dasetup.exe [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\dasetup.ini [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\dasetupr.dll [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\odbcconf.exe [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\odbcconf.dll [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\mdaceula.rtf [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\redist.rsp [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\mdaccore.rsp [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\sqlclnt.rsp [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\rspfiles.inf [+] is OKC:\softoxi\HELPDESK.exe\MDAC281\win installer WinNT40.exe\instmsi.msi [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\win installer WinNT40.exe [+] is OK
C:\softoxi\HELPDESK.exe\os.dat [+] is OK
C:\softoxi\HELPDESK.exe\Setup.bmp [+] is OK
C:\softoxi\HELPDESK.exe\SETUP.EXE [+] is OK
C:\softoxi\HELPDESK.exe\setup.ico [+] is OK
C:\softoxi\HELPDESK.exe\SETUP.INI [+] is OK
C:\softoxi\HELPDESK.exe\setup.ins [+] is OK
C:\softoxi\HELPDESK.exe\setup.lid [+] is OK
C:\softoxi\HELPDESK.exe\_INST32I.EX_ [+] is OK
C:\softoxi\HELPDESK.exe\_ISDEL.EXE [+] is OK
C:\softoxi\HELPDESK.exe\_SETUP.DLL [+] is OK
C:\softoxi\HELPDESK.exe\_sys1.cab [+] is OK
C:\softoxi\HELPDESK.exe\_user1.cab [+] is OK
C:\softoxi\HELPDESK.exe [+] is OK
C:\softoxi\HELPDESK.exe:Zone.Identifier [+] is OK
Infected files: 0
Total files: 829
Total folders: 1
Total size: 66.4 MB
*
* Task stopped: Monday, November 28, 2011 1:19:21 PM
* Run-time was 3 second(s)
*
Kaspersky Internet Security 2010 Scan Report:
Virus Scan: completed <1 minute ago (events: 418, objects: 389, time: 00:00:05)
11/28/2011 1:18:53 PM Task started
11/28/2011 1:18:53 PM OK C:\softoxi\HELPDESK.exe:Zone.Identifier
11/28/2011 1:18:53 PM Archive: ZIP C:\softoxi\HELPDESK.exe
11/28/2011 1:18:53 PM OK C:\softoxi\HELPDESK.exe/autorun.inf
11/28/2011 1:18:53 PM OK C:\softoxi\HELPDESK.exe/DATA.TAG
11/28/2011 1:18:54 PM Archive: ISC C:\softoxi\HELPDESK.exe/data1.cab
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/data1.cab
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/lang.dat
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/layout.bin
11/28/2011 1:18:54 PM Archive: CAB C:\softoxi\HELPDESK.exe/MDAC281/MDAC_TYP_EN.EXE/data0016.res
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/MDAC281/MDAC_TYP_EN.EXE/data0016.res/dasetup.exe/#
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/MDAC281/MDAC_TYP_EN.EXE/data0016.res/dasetup.exe
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/os.dat
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/Setup.bmp
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/SETUP.EXE
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/setup.ico
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/SETUP.INI
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/setup.ins
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/setup.lid
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_INST32I.EX_
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_ISDEL.EXE
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_SETUP.DLL
11/28/2011 1:18:58 PM Archive: ISC C:\softoxi\HELPDESK.exe/_sys1.cab
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_sys1.cab
11/28/2011 1:18:58 PM Archive: ISC C:\softoxi\HELPDESK.exe/_user1.cab
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_user1.cab
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe
11/28/2011 1:18:58 PM Task completed
*
* avast! Report
* This file is generated automatically
*
* Task 'Simple user interface' used
* Started on Monday, November 28, 2011 1:19:18 PM
* VPS: 090115-0, 01/15/2009
*
C:\softoxi\HELPDESK.exe\autorun.inf [+] is OK
C:\softoxi\HELPDESK.exe\DATA.TAG [+] is OK
C:\softoxi\HELPDESK.exe\data1.cab [+] is OK
C:\softoxi\HELPDESK.exe\lang.dat [+] is OK
C:\softoxi\HELPDESK.exe\layout.bin [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\dasetup.exe [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\dasetup.ini [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\dasetupr.dll [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\odbcconf.exe [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\odbcconf.dll [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\mdaceula.rtf [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\redist.rsp [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\mdaccore.rsp [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\sqlclnt.rsp [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\MDAC_TYP_EN.EXE\rspfiles.inf [+] is OKC:\softoxi\HELPDESK.exe\MDAC281\win installer WinNT40.exe\instmsi.msi [+] is OK
C:\softoxi\HELPDESK.exe\MDAC281\win installer WinNT40.exe [+] is OK
C:\softoxi\HELPDESK.exe\os.dat [+] is OK
C:\softoxi\HELPDESK.exe\Setup.bmp [+] is OK
C:\softoxi\HELPDESK.exe\SETUP.EXE [+] is OK
C:\softoxi\HELPDESK.exe\setup.ico [+] is OK
C:\softoxi\HELPDESK.exe\SETUP.INI [+] is OK
C:\softoxi\HELPDESK.exe\setup.ins [+] is OK
C:\softoxi\HELPDESK.exe\setup.lid [+] is OK
C:\softoxi\HELPDESK.exe\_INST32I.EX_ [+] is OK
C:\softoxi\HELPDESK.exe\_ISDEL.EXE [+] is OK
C:\softoxi\HELPDESK.exe\_SETUP.DLL [+] is OK
C:\softoxi\HELPDESK.exe\_sys1.cab [+] is OK
C:\softoxi\HELPDESK.exe\_user1.cab [+] is OK
C:\softoxi\HELPDESK.exe [+] is OK
C:\softoxi\HELPDESK.exe:Zone.Identifier [+] is OK
Infected files: 0
Total files: 829
Total folders: 1
Total size: 66.4 MB
*
* Task stopped: Monday, November 28, 2011 1:19:21 PM
* Run-time was 3 second(s)
*
Kaspersky Internet Security 2010 Scan Report:
Virus Scan: completed <1 minute ago (events: 418, objects: 389, time: 00:00:05)
11/28/2011 1:18:53 PM Task started
11/28/2011 1:18:53 PM OK C:\softoxi\HELPDESK.exe:Zone.Identifier
11/28/2011 1:18:53 PM Archive: ZIP C:\softoxi\HELPDESK.exe
11/28/2011 1:18:53 PM OK C:\softoxi\HELPDESK.exe/autorun.inf
11/28/2011 1:18:53 PM OK C:\softoxi\HELPDESK.exe/DATA.TAG
11/28/2011 1:18:54 PM Archive: ISC C:\softoxi\HELPDESK.exe/data1.cab
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/data1.cab
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/lang.dat
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/layout.bin
11/28/2011 1:18:54 PM Archive: CAB C:\softoxi\HELPDESK.exe/MDAC281/MDAC_TYP_EN.EXE/data0016.res
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/MDAC281/MDAC_TYP_EN.EXE/data0016.res/dasetup.exe/#
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/MDAC281/MDAC_TYP_EN.EXE/data0016.res/dasetup.exe
11/28/2011 1:18:54 PM OK C:\softoxi\HELPDESK.exe/os.dat
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/Setup.bmp
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/SETUP.EXE
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/setup.ico
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/SETUP.INI
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/setup.ins
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/setup.lid
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_INST32I.EX_
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_ISDEL.EXE
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_SETUP.DLL
11/28/2011 1:18:58 PM Archive: ISC C:\softoxi\HELPDESK.exe/_sys1.cab
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_sys1.cab
11/28/2011 1:18:58 PM Archive: ISC C:\softoxi\HELPDESK.exe/_user1.cab
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe/_user1.cab
11/28/2011 1:18:58 PM OK C:\softoxi\HELPDESK.exe
11/28/2011 1:18:58 PM Task completed
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